Privacy Policy

This privacy policy describes how Australian Interview Solutions collects, uses, and protects information gathered through your use of our site and this service. We are committed to protecting your privacy and handling your personal information in a responsible and transparent manner.

Information We Collect

We may collect personal information that you provide directly to us when you interact with our site or use our service. This may include:

  • Contact information such as your name and professional contact details.
  • Information related to the services you use or enquire about, including details about training courses, consulting needs, or coaching requirements.
  • Information contained in communications you send to us, such as queries or feedback.
  • Information you provide when participating in online forms, surveys, or registrations on our platform.

We may also automatically collect certain information about your visit to our site, including:

  • Technical information such as your IP address, browser type and version, operating system, and platform.
  • Information about your visit, including the pages you view, the links you click, and the dates and times of your visits.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our service and our online platform.
  • To deliver the services you have requested, such as enrolling you in training programs or providing consulting.
  • To communicate with you about your account or our services, including responding to your inquiries and providing customer support.
  • To process transactions and send you related information, including confirmations.
  • To improve our site and our services, understand how users interact with our online platform, and develop new offerings.
  • To send you promotional communications about our services or updates, where you have opted in to receive them.
  • To comply with legal obligations and protect our rights and interests.

Lawful Basis for Processing

We process your personal information based on several legal grounds, including:

  • Your consent, where required for specific processing activities.
  • The necessity of processing for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Our legitimate interests, such as improving our services, communicating with you about relevant offerings, and ensuring the security of our online platform, provided these interests are not overridden by your data protection interests or fundamental rights and freedoms.
  • Compliance with a legal obligation to which we are subject.

Sharing Your Information

We may share your personal information with trusted third parties who perform services on our behalf, such as IT service providers, analytics providers, or payment processors. These third parties are required to protect your information and use it only for the purposes for which it was shared.

We may also disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:

  • The right to access the personal information we hold about you.
  • The right to request correction of inaccurate or incomplete information.
  • The right to request erasure of your personal information in certain circumstances.
  • The right to restrict the processing of your personal information.
  • The right to object to the processing of your personal information.
  • The right to data portability, allowing you to receive your data in a structured, commonly used format.
  • The right to withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to collect information about your browsing behaviour and provide a better user experience. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our online platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, you can contact us at:

Australian Interview Solutions

350 Collins Street, Level 10, Melbourne, Victoria, 3000, Australia